Welcome to SpaZense.com
We reserve the right to change these terms & conditions from time to time without any obligation to inform you and this terms becomes your responsibility to look through them as often as possible.
Welcome to the SpaZense.com (“Website” or “SpaZense.com”) This website is owned and operated by Rudanti Wellness Services Private Limited, a company incorporated under the laws of India. Our corporate address is:
C/o Rudanti Wellness Services Pvt.Ltd.
D-130, Andheria Modh,
New Delhi - 110074
All rights, including copyright, in this website are owned by or licensed to Rudanti Wellness Service Private Limited. All graphics, text, button icons, images, videos, computer code and data compilations (collectively “Content”) is the property of Rudanti Wellness Services Pvt. Ltd. or its content suppliers and protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. The User agrees and undertakes not to modify, copy, distribute, reverse engineer, transmit, reproduce, perform, display, publish, license, transfer or sell any other information obtained from the website. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of Rudanti Wellness Services Pvt. Ltd.
Rudanti Wellness Services Pvt. Ltd. has taken every care in the preparation of the contents of this website, in particular to ensure that prices quoted are correct at time of publishing and all wellness & spa products have been fairly described. All prices are displayed inclusive of VAT. The weights, dimensions and capacities given are approximate only even though we have tried to take every care to provide as accurate information as possible. The packaging, wherever applicable, may vary from that shown. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Rudanti Wellness Services Pvt. Ltd. disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Rudanti Wellness Services Pvt. Ltd. shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. All products/services and information displayed on our website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. SpaZense.com reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by SpaZense.com and the balance would continue to be on offer to SpaZense.com. SpaZense.com reserves the right to accept or reject such balance order. No act or omission of SpaZense.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years you are prohibited to use/purchase/contract from/with this website unless you use SpaZense.com only with the involvement of a parent or guardian. Such persons are also prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. SpaZense.com reserves the right to terminate your membership and refuse to provide you with access to the website if SpaZense.com discovers that you are under the age of 18 years. The website is not available to persons whose membership has been suspended or terminated by SpaZense.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Customers accessing this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. SpaZense.com reserves the right to deliver only select products outside India and the right to change the products from time to time without any obligation to inform you. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation. If SpaZense.com receives an order from such states or to be delivered to such states, under such circumstances SpaZense.com retains the right to accept or reject the order. Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. SpaZense.com will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of SpaZense.com you agree to be bound by the Terms and Conditions.
SpaZense.com does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to SpaZense.com will be deemed non-confidential. By submitting any such information, you are granting SpaZense.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your written permission or otherwise are required by law to do so. You also agree and confirm:
You shall not use the Website for any of the following purposes:
While SpaZense.com strives to provide accurate product and pricing information, despite our best efforts pricing or typographical errors may occur. SpaZense.com cannot confirm the price of a product until you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, SpaZense.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, SpaZense.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and SpaZense.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that SpaZense.com accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to SpaZense.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account.
The prices mentioned on our Website represents the retail price as suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice, or the estimated retail value for a comparably featured item offered elsewhere. The prices mentioned are inclusive of VAT. The Website reserves the right to charge a convenience fee for orders purchased via the Cash on Delivery payment option. The prices and availability are subject to change without notice.
SpaZense.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. SpaZense.com also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
We will arrange for shipment of the products to you. SpaZense.com ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to their availability. However we are not liable for any delays in the shipments once the product has been passed on to the shipping carrier. In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which SpaZense.com cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by SpaZense.com. Title and risk of loss for all products ordered by you shall pass on to you upon SpaZense.com shipment to the shipping carrier.
There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account.
We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner? SpaZense.com reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.
You may cancel your order or some items in your order before we bill and ship the items. You may also get a refund by returning most of the merchandise. For more details on returns and refunds, please refer to our, Returns and Refund Policy. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. However, orders placed for gift vouchers cannot be canceled or returned. The customer agrees not to dispute the decision made by SpaZense.com and accept SpaZense.com decision regarding the cancellation.
SpaZense.com guarantees your 100% satisfaction and provides You with a return and refund opportunity on your purchase. For more details on this, please refer to our Returns and Refund Policy. Also in the case the original manufacturers/producer/reseller provide any specific warranty, then, those will be applicable subject to Your compliance with the warranty terms mentioned therein. With respect to the warranty offered by the original manufacturer /producer/reseller, SpaZense.com would not be responsible or liable for the same. Your claims will have to be raised with the original manufacturer /producer/reseller. If feasible, SpaZense.com may provide reasonable assistance in this regard.
SpaZense.com and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. SpaZense.com and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to SpaZense.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain SpaZense.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to SpaZense.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, SpaZense.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. SpaZense.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. SpaZense.com is and shall be under no obligation:
You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.
SpaZense.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant SpaZense.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify SpaZense.com and its affiliates for all claims resulting from any Comments you submit. SpaZense.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
SpaZense.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of SpaZense.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to SpaZense.com c/o Rudanti Wellness Services Pvt. Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of SpaZense.com. You may not modify, distribute or re-post anything on this website for any purpose.
The SpaZense.com name and logo, name and presentation style and all related product and service names, design marks and slogans are the trademarks or service marks of Rudanti Wellness Services Private Limited. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.
References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply SpaZense.com endorsement, sponsorship or recommendation of the third party, information, product or service. SpaZense.com is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of SpaZense.com or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Artandecors.com, one of its affiliates or by third parties who have licensed their materials to SpaZense.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of SpaZense.com and is also protected by Indian and international copyright laws.
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, SpaZense.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless SpaZense.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to SpaZense.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or SpaZense.com. You may terminate this User Agreement at any time by informing us in writing through email to firstname.lastname@example.orgemail@example.com that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website.
SpaZense.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to SpaZense.com. Upon any termination of the User Agreement by either you or SpaZense.com, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. SpaZense.com’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
The Website is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Website.
While SpaZense.com tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. SpaZense.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.
This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.
To the fullest extent permitted under applicable law, SpaZense.com or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liability of SpaZense.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you.
SpaZense.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, SpaZense.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
Violations of system or network security may result in civil or criminal liability. SpaZense.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from SpaZense.com on this Website and other than generally available third party web browsers (e.g., Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera).
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and SpaZense.com with respect to the SpaZense.com websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and SpaZense.com with respect to the SpaZense.com websites/services. SpaZense.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Rudanti Wellness Services Private Limited. and his/her decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.
We reserve the right to change or update the Terms at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
You can access the latest version of the Terms at any given time on SpaZense.com and should regularly review them on this website. In the event the modified Terms are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms.
The content, images, audios, visuals, etc, on the website: www.spazense.com is provided for information purposes only. No legal liability or other responsibility is accepted by or on behalf of SpaZense.com c/o Rudanti Wellness Services Pvt.Ltd for any errors, omissions, or statements on the site, or any site to which these pages connect.
SpaZense.com accepts no responsibility for any loss, damage or inconvenience caused as a result of reliance on such information. SpaZense.com cannot control the content or take responsibility for pages maintained by external providers. Where we provide links to sites, we do not by doing so endorse any information or opinions appearing in them. We accept no liability whatsoever over the availability of linked pages. SpaZense.com reserves the right to refuse the provision of links to any external content, for whatever reason deemed fit.