Welcome,

FAQs

1) How do I make an online booking?
Click on the BOOK NOW tab button placed right next to every spa therapy mentioned on the spas’ landing page & book your preferred spa therapy.
2) How do I gift a spa online?
Click on the GIFT NOW tab button placed right next to every spa therapy mentioned on the spas’ landing page & gift a spa to your loved ones. You may take into account the recipients’ convenience of place (spa location) & choice of spa therapy.
3) What is the difference between Spa Booking (Book Now) & Spa Gifting (Gift Now)?
Click on the BOOK NOW tab button placed right next to every spa therapy mentioned on the spas’ landing page & book your preferred spa therapy.
1) How do I make an online booking?
Book now is making a spa booking, online, for your preferred spa/spa outlet along with the option of selecting your choice of spa therapy.

Gift now is gifting a spa therapy of your choice or the choice of your loved ones.
4) Can I book/gift more than one spa therapy?
Yes, SpaZense allows all users to book/gift more than one therapy. Please note that each & every spa therapy booked/gifted would bear one booking code which would be specific to one spa therapy booked/gifted.
5) What is a Booking Code?
Booking Code is the reference code which is generated upon a successful transaction when the user is able to book/gift a spa therapy. As mentioned, there would exist only one booking code for every spa therapy booked or gifted.
6) How soon should I utilize/ redeem my spa purchase?
In case you have booked (BOOK NOW) a spa therapy/spa therapies the validity to utilize the ‘booked’ spa therapy is SEVEN (7) DAYS from the date of making the booking.

In case you have gifted (GIFT NOW) a spa therapy/spa therapies, the validity to utilize the ‘gifted’ spa therapy is ONE MONTH from the date of gifting the spa therapy.
7) How & when can I write a review for a spa?
Simply log-in as a registered user with SpaZense & click on ‘WRITE A REVIEW’ on the landing page of the spa/spa outlet you want to write a review for.
8) How do I rate a spa?
Simply log-in as a registered user with SpaZense & provide your rating (out of 5) in the User Rating section using the stars as a rating parameter. The User rating is displayed at the top of the landing page of the spa/spa outlet you want provide a rating for.