FAQs
- 1) How do I make an online booking?
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Click on the BOOK NOW tab button placed right next to every spa therapy mentioned
on the spas’ landing page & book your preferred spa therapy.
- 2) How do I gift a spa online?
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Click on the GIFT NOW tab button placed right next to every spa therapy mentioned
on the spas’ landing page & gift a spa to your loved ones. You may take into account
the recipients’ convenience of place (spa location) & choice of spa therapy.
- 3) What is the difference between Spa Booking (Book Now) & Spa Gifting (Gift Now)?
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Click on the BOOK NOW tab button placed right next to every spa therapy mentioned
on the spas’ landing page & book your preferred spa therapy.
- 1) How do I make an online booking?
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Book now is making a spa booking, online, for your preferred spa/spa outlet along
with the option of selecting your choice of spa therapy.
Gift now is gifting a spa therapy of your choice or the choice of your loved ones.
- 4) Can I book/gift more than one spa therapy?
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Yes, SpaZense allows all users to book/gift more than one therapy. Please note that
each & every spa therapy booked/gifted would bear one booking code which would be
specific to one spa therapy booked/gifted.
- 5) What is a Booking Code?
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Booking Code is the reference code which is generated upon a successful transaction
when the user is able to book/gift a spa therapy. As mentioned, there would exist
only one booking code for every spa therapy booked or gifted.
- 6) How soon should I utilize/ redeem my spa purchase?
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In case you have booked (BOOK NOW) a spa therapy/spa therapies the validity to utilize
the ‘booked’ spa therapy is SEVEN (7) DAYS from the date of making the booking.
In case you have gifted (GIFT NOW) a spa therapy/spa therapies, the validity to
utilize the ‘gifted’ spa therapy is ONE MONTH from the date of gifting the spa therapy.
- 7) How & when can I write a review for a spa?
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Simply log-in as a registered user with SpaZense & click on ‘WRITE A REVIEW’ on
the landing page of the spa/spa outlet you want to write a review for.
- 8) How do I rate a spa?
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Simply log-in as a registered user with SpaZense & provide your rating (out of 5)
in the User Rating section using the stars as a rating parameter. The User rating
is displayed at the top of the landing page of the spa/spa outlet you want provide
a rating for.